A Success Story: Starburst Financial Group
When a client reaches out to you for a specific job, it's not just about taking photographs; it's about understanding their unique needs, delivering on promises, and leaving a lasting impression of professionalism. That's exactly what we achieved in our recent assignment for Starburst Financial Group out of Houston Tx, working closely with their President, Brian Standefer.
Understanding the Assignment
Brian contacted us at Anthony Johnson Photography with a clear goal in mind: to update the headshots for his team members at Starburst Financial Group. These headshots would not only grace their website but also become a crucial part of their business cards and upcoming brochures. We knew that creating the perfect headshots was essential to help their team look confident and approachable.
Client’s website showing their old headshots and why they wanted to update them
The Process
We began by discussing the assignment in detail over the phone with Brian, ensuring that we understood his vision and the expectations of the team. After the terms were agreed upon, we sent out an invoice, which Brian promptly confirmed by paying the retainer fee.
To make sure the photoshoot went smoothly, we sent Brian our welcome package that included the Guide: How to Prepare for your Headshot session.Proper preparation is key to achieving the best results, and we wanted to ensure that the Starburst Financial Group team was well-prepared.
The day of the assignment was no small feat. We made the 3.5-hour drive from Austin to Houston, where we set up our equipment and coached each team member into their perfect pose. The team was actively involved in the selection process, choosing their ideal headshots for us to retouch. Their involvement ensured that the final results truly reflected their personalities and professionalism.
We photographed the client on a gray backdrop and then used photoshop to replace the background.
Satisfaction and Gratitude
The dedication of the Starburst Financial Group team made the assignment a breeze. Brian was particularly pleased with the outcome and extended his gratitude for a job well done. His satisfaction was not only expressed through words but also in the form of a video testimonial, which we greatly appreciated.
We headed back to Austin and immediately began processing the files, ensuring that they were perfect before presenting them to the client. In just 2-3 business days, we had an online gallery ready for Brian and his team to view and download their new headshots.
Client’s updated headshots provided by ©Anthony Johnson Photography
A Professional Transformation
The assignment concluded with the Starburst Financial Group team having their updated headshots in hand. The client was delighted with the results and the professionalism that our company brought to the table. We take pride in the fact that our work doesn't just capture moments but transforms the image and impression of our clients.
Brian's trust in our expertise, the team's active participation, and the incredible satisfaction we achieved collectively made this assignment a memorable one for Anthony Johnson Photography.
We look forward to more opportunities like this in the future, helping businesses put their best face forward. Thank you, Starburst Financial Group, for choosing us to be part of your professional journey.
